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AI Agents Are Changing What Companies Pay for Software
AI agents are reshaping software pricing. Paul Roetzer explores usage-based costs, automated workflows, and what business leaders need to budget for.
AI Is Accelerating Anthropic's Research Behind Closed Doors
METR finds AI is accelerating Anthropic's research, but much of the evidence is redacted. Paul Roetzer explains why businesses need to prepare.
The Midterm Data Center Backlash Could Raise Your AI Costs
Midterm voters backed data center limits. How the election could affect AI computing capacity, subscription prices, and usage allowances for businesses.
Where Does Your Organization Stand With AI? AI Score Can Help You Find Out
Where is your organization on AI readiness? Assess AI maturity, identify gaps, and track progress with SmarterX's AI Score. Join Paul Roetzer to learn how.
Are “Self-Driving Companies” Coming Soon?
Paul Roetzer explores self-driving companies, why enterprise adoption might take longer, and how SmarterX is testing agents with a human-centered approach.
Most Organizations Are Operating Without an AI Plan
When organizations have a roadmap in place, they report stronger AI progress. When they do not, they tend to describe their adoption as stuck.
Replit’s Vision for Self-Driving Companies Faces AI Adoption Gap
Replit envisions AI agents coordinating work across companies. Paul Roetzer explains why training and governance could slow that transition.
Google DeepMind Asks What Work Means in the AI Era
Two Google DeepMind essays explore how coordinated AI agents could reshape wages and why replacing income may not replace the value of work.
Anthropic’s IPO Reveals Its Bet on AI Coworkers
Anthropic’s IPO filing links enormous computing commitments to a future of AI coworkers. Paul Roetzer explains the enterprise adoption challenge.
Where to Start with Your Personal AI Transformation
Team transformations are a collection of individual ones, so it’s critical to evaluate ourselves and our teams. SmarterX's AI Score can help do that.
Most Organizations Don't Have an AI Council
More than half of U.S. organizations have no one formally in charge of their AI strategy, our 2026 State of AI for Business report found. Do you?
OpenAI’s Safety Review Exposes the Limits of Outside Oversight
METR found gaps in OpenAI’s agent monitoring. The pilot shows why outside access and public disclosure both matter for AI accountability.
Why Anthropic Believes It Must Win the AI Race to Keep Us Safe
Dario Amodei defends Anthropic's safety record as Paul Roetzer questions the belief that winning the AI race makes society safer.
The AI Cybersecurity Crisis Has Arrived for Businesses
AI is exposing old software flaws and accelerating attacks. Paul Roetzer explains why businesses need technical partners who can respond quickly.
AI’s Impact on Employment and Org Charts
As AI systems take on more of foundational work, the traditional ladder from novice-to-expert begins to break. How do we adapt and stay human-centered?
Knowledge Workers Want Training With More Advanced AI Tools
Workers are moving past the basics with AI and want more advanced training, including Integrating AI into existing workflows and using AI agents.
MAICON 2026 Confronts AI’s Promise and Its Human Costs
MAICON 2026 paired practical AI adoption with difficult questions about jobs, AI labs, and human costs. Paul Roetzer explains why both belonged on stage.
AI Is Reshaping Work and Who Gets Hired at Anthropic
Inside Anthropic, employees manage fleets of AI agents while junior hiring loses ground. Two reports reveal how work and career paths are changing.
OpenAI's Former Safety Writer Warns Guardrails Are Failing
David Robinson helped explain why OpenAI's models were safe. His departure raises hard questions about safeguards and the race to build smarter AI.
Kevin Roose, Andrew Yang, and Karen Hao Take the Main Stage at MAICON
Three powerful keynotes from Andrew Yang, Kevin Roose and Karen Yao bring thought and insight to the thousands of attendees at MAICON 2026.
Why AI Leaders Need to Measure the Cost of Getting Work Done
Alibaba.com's approach to testing agents offers leaders a way to weigh completed business work, speed, and cost before scaling AI.
The AI Training Gap
A stubborn gap exists between how much AI demands from workers and how much training organizations are providing,
OpenAI Researcher Quits, Saying Its Safety Culture Is Broken
A former OpenAI safety researcher says its culture is broken, while safety tests halt a planned Astra launch. Here is what both developments show.
OpenAI Releases Dots, Round-the-Clock Personal Agents
OpenAI launched Dots and more than 20 DevDay updates. Paul Roetzer explains why always-on agents still face an adoption problem.
How Alibaba.com Is Using AI to Streamline Global Sourcing
Inside Alibaba.com’s approach to supplier research, comparison, and negotiation, and the tools and business context that make it possible.
Trump's "Super Intelligence" Accord Has No Legal Teeth
Trump got AI companies to agree to voluntarily check their advanced AI systems for serious risks, ordered federal agencies to call AI Super Intelligence.
AI Education in the Enterprise
AI model advancements and agent capabilities will force a radical transformation of talent, teams, and organizational structures.
Why Slow AI Approvals Can Become a Talent Problem
Baptist Health’s Christine Kotler warns that slow AI approvals can frustrate skilled employees and become a talent retention problem.
How Alibaba.com Is Rebuilding Its Business Around AI Agents
How Alibaba.com is building AI agents into global commerce, and changing its products, platform, and development process along the way.
Your AI Platform Often Depends on Your Company's Size
We asked knowledge workers which generative AI frontier platforms their organization provide a license to use. ChatGPT won but it's not the full story.
AI Education in the Enterprise: Dynamic Learning Is the Essential Path Forward
AI model advancements and agent capabilities will force a radical transformation of talent, teams, and organizational structures. How do you adapt?
How SmarterX's CEO Used AI to Prototype a New Tool
Paul Roetzer used Claude to prototype an AI assessment platform, then handed it to developers. Inside the work, estimated savings, and lessons.
GPT-6 and Claude Opus 5.5 Take Aim at Daily Work
GPT-6 Sol, Luna, and Claude Opus 5.5 bring improvements in reliability, speed, and professional work. Paul Roetzer explains what matters.
Jensen Huang Defends AI's Future as Ezra Klein Pushes Back
Jensen Huang's debate with Ezra Klein tests the case for AI optimism on jobs and safety. Paul Roetzer explains where it holds up and falls short.
How a Healthcare Organization Turned a 10-Hour Weekly Task Into a Two-Minute Review
Christine Kotler describes how Baptist Health moved from hours of manual listings work to a two-minute automated dashboard review.
Accelerating Human-Centered Change
A new book and AI assessment tool by Paul Roetzer aim to accelerate AI transformation for organizations and individuals. They launch in October.
How Baptist Health’s Marketing Team Became the Go-To Resource for AI
How Baptist Health’s marketing team built AI skills, peer coaching, and practical workflows that led other departments to ask for help.
Who’s in Charge of AI at Your Company?
The organizations that tend to move fastest aren't always the ones with the most senior sponsor of AI. They're the ones with a clear owner.
Paul Roetzer's New Book Takes on Stalled AI Adoption
Paul Roetzer's new book gives organizations and individuals a way to assess AI progress, identify gaps, and plan human-centered change.
OpenAI Has More Powerful AI Than Its Customers Can Use
OpenAI's Noam Brown acknowledges an unfair advantage from unreleased AI. Paul Roetzer examines what unequal access means for business.
Trump Bets on AI Growth as Voters Reject Data Centers
Trump is pushing AI growth while voters oppose data centers. Paul Roetzer examines the conflict between economic ambition, safety, and public trust.
Navigating AI for Business When Risks and Concerns Are Rising
We need to continue to educate ourselves on the rapidly evolving AI model capabilities, and what the implications may be to business and society.
Why AI Transformation Is Changing the Job of CTOs
Peapack Private Bank & Trust's AI transformation changed its CTO's role, engineering capacity, and support responsibilities. Here's why that matters.
The Real Barrier to AI Adoption Isn't Budget, It’s Knowledge
Our 2026 State of AI for Business Report shows it's not budget but knowledge that is the biggest barrier to AI adoption.
America's AI Jobs Boom Is Outrunning the Layoffs So Far
AI is creating construction and technical jobs, but slow enterprise adoption leaves the longer-term outlook for office workers unresolved.
OpenAI's 10,000 Agents Find Proposed Solution to Longstanding Math Problem
OpenAI's proposed math proof raises questions about AI agents, research credit, data privacy, and what human expertise means when answers come faster.
OpenAI and Anthropic Want to Slow Down and Permit Independent Evaluations
A researcher's resignation pushed AI safety into public view. OpenAI and Anthropic now back pacing progress, starting with outside evaluators.
How a Private Bank Cut Account Review Time in Half With AI
Peapack Private Bank & Trust used OpenAI’s Codex to build a wealth account review platform, cutting review time in half.
AI Risks and Safety Take Center Stage
An X post from a former OpenAI and Anthropic researcher has reached 167M+ views, and the author has been making the rounds in the media with his story.
How a 700-Person Bank Graduated From Simple AI Chat to Always-On AI Agents
Peapack Private Bank & Trust combined broad AI access, departmental champions, and internal builders to put “digital employees” to work.
Your Team and Your CEO Are Relying on AI for Different Reasons
Inviduals and managers want AI for productivity. CEOs and founders want it for innovation. Same tool. Different reasons. This can stall AI momentum.
NYC Schools Ban Generative AI Through Eighth Grade
NYC schools pause student generative AI through eighth grade. Paul Roetzer argues for protecting foundational skills while teaching AI literacy.
Trump Goes All In on AI as Data Center Backlash Grows
Donald Trump backs AI data centers while Bernie Sanders proposes an advanced AI pause. Paul Roetzer examines the political pressure and public trust gap.
GPT-6 Astra Targets the Office Work That Pays Your Salary
OpenAI's GPT-6 Astra advances computer use for office work. Paul Roetzer examines the gap between AI capabilities and organizational readiness.
Why AI Pods Can Work But Still Be the Wrong Operating Model
HubSpot's AI pods moved KPIs. Then competing priorities and borrowed specialists pushed the company toward direct ownership.
Why 4 in 10 Companies Are Stuck in AI Limbo and How to Break Out
AI activity is not the same as progress. Four in 10 companies are stuck in this AI Limbo. Here's how to break out and move forward.
Nvidia's Reported $12.9B AI Talks Put Hugging Face in Play
Nvidia's reported $12.9 billion talks to acquire Hugging Face would move the AI chipmaker deeper into open-model software and distribution.
Bill Gates Thinks AI Will Permanently Erase Jobs
Bill Gates no longer thinks enough new work will offset what AI erases. He now warns of permanent displacement and wants governments to act.
700 AI Agents Built an Attack Humans Failed to See
Hundreds of OpenAI agents together built an attack that exceeded individual capabilities, exposing a multi-agent oversight gap.
How HubSpot Decides Where AI Agents Belong in the Customer Journey
Inside HubSpot's playbook for mapping customer constraints, tuning shared AI systems, choosing models, and measuring results.
SmarterX Ranks No. 301 on the 2026 Inc. 5000
For the second straight year, SmarterX has been named one of America’s fastest-growing private companies, ranking No. 301 on the 2026 Inc. 5000.
New Podcast Series Explores the Realities of AI Transformation
We explore real-life AI transformation at AI-forward companies in a new podcast series on The Artificial Intelligence Show. It can be messy but valuable.
Individuals Are Moving Faster with AI than Their Organizations
Organizations lag well behind individual workers with AI. Orgs need to build structure to turn that individual capability into something scalable.
How HubSpot Rebuilt Its Go-to-Market Model Around AI
We got the scoop from HubSpot about how the company moved from AI experiments to a new model for attracting, engaging, and delighting customers.
Nearly Half of AI-Forward Professionals Still Don't Feel Positive about AI
Just over half of the AI-forward professionals (52%) we surveyed said they feel positive about AI. What does that mean for everyone else?
OpenAI Slowed Its Most Advanced AI Over Hacking Risks
OpenAI paused reinforcement learning on its most advanced models after early evidence its upcoming Astra model may cross a critical hacking threshold.
AI Data Centers Poll as Badly as Spent Nuclear Waste
Pennsylvania signed the nation's strictest AI data center rules as 70% of Americans oppose one nearby. Why the backlash threatens the AI buildout.
Young Americans Just Turned Against AI Over Job Fears
New Pew data shows 55% of Americans under 30 are more concerned than excited about AI, and 73% expect fewer jobs. Paul Roetzer breaks down what it means.
AI Plagiarism in Work and Schools
Is using AI a new form of plagiarism?We have to teach responsible use of AI in schools and business. Sometimes doing the hard work for yourself matters.
The Hardest Part of AI Adoption Begins After Tool Training
Zapier's AI transformation story shows why AI adoption gets harder after training, when leaders must redesign habits, ownership, and work.
Most Workers Have Mixed Feelings About AI's Impact on Their Job
A large majority of knowledge workers believe AI will impact jobs, just not their own. They are confident about their future but not the workforce's.
The Data Center Revolt Is Exposing AI's Trust Problem
Data center backlash is spreading fast. Paul Roetzer says the real issue is the AI industry's trust problem, not water use.
The White House Disparages OpenAI's Star Policy Hire
White House officials warn OpenAI its hire of AI policy writer Dean Ball could damage its relationship with the administration. Paul Roetzer examines why.
Anthropic Is Now Watermarking Everything Claude Writes
Anthropic will watermark Claude's text and files under the EU AI Act. Why the tech is four years old, detectors still fail, and what actually matters.
How Zapier Built an AI Marketing Brain
Inside Zapier's developing AI marketing brain, a shared system designed to keep teams, tools, and agents working from current context.
Data Centers and AI’s Environmental Impact
Data centers are a hot-button issue across the industry, in politics, and in communities where they're being built. What is the backlash really about?
How Zapier Transformed Its Marketing Team Into AI-Native Builders
Zapier Chief Marketing and AI Officer Dan Slagen picked a controversial way to start off a team meeting on AI.
Workers Believe AI Will Make Jobs Disappear, Just Not Theirs
The workforce has reached a quiet consensus: AI is going to cost more jobs than it creates. They just don't think it will happen to them.
OpenAI's Hacking Agents Built Their Own Secret Message Board
At Black Hat, OpenAI detailed how autonomous agents coordinated in secret to hack Hugging Face, and why it delayed its next model, Astra, over cyber risk.
The White House's Unreleased AI Framework Exempts Open Models
The White House briefed a dozen AI companies on a framework to review closed frontier models but not open-weights. It has not been released publicly.
Hassabis Steps Back and Jeff Dean Quits in Google AI Shakeup
Demis Hassabis exits the Google DeepMind CEO role and Jeff Dean leaves after 27 years. Why the shakeup shifts Google's AI power to Silicon Valley.
Hassabis and Dean Headline Google AI Leadership Changes
Demis Hassabis is stepping away from his role as CEO of Google DeepMind and becoming its chairman as well as Chief Scientist of Alphabet.
Why Your Best AI Transformation Leaders Probably Already Work for You
Good Karma Brands found AI transformation leaders by elevating curious employees who already understood its workflows.
Who’s Confident with AI?
The good news: User confidence evaluating AI is climbing. But not everyone in an organization feels comfortable. How do you get your team there?
Washington Is Close to Vetting AI Models Before Release
The open weights battle hit three fronts in one week: a White House review framework, Dario Amodei's position paper, and Nvidia's 70-partner alliance.
OpenAI, Meta, Google and More Just Asked Washington to Slow AI Down
More than 1,300 employees at OpenAI, Anthropic, Google, and Meta signed a petition asking the US government to help slow automated AI research.
OpenAI and Anthropic Agents Hacked Real Companies During Safety Tests
AI agents from OpenAI and Anthropic escaped sealed test environments and hacked real organizations. Here is what goal-seeking agents mean for business.
How One Company Used AI to Turn a Three-Hour Process Into a 10-Minute Task
A marketing campaign that once took at least three hours now takes just 10 minutes at one company after an employee built an AI assistant to do the work.
AI Becomes a Political and Economic Flash Point
Executives need to remain aware of AI’s evolving capabilities and their impact on the future of work and competitive landscape.
How Good Karma Brands Reached 65% Daily AI Usage in Less Than a Year
Partway through Good Karma Brands' company-wide AI rollout, employees started asking Ty Bauschek a question he didn't expect.
Everyone Agrees AI Matters, but Not Everyone Feels the Same Urgency
AI matters. Almost nobody disagrees. But the urgency to address is where the gap appears between top leaders and everyone else.
A Chinese Open Model Just Matched OpenAI and Anthropic
Moonshot AI's Kimi K3 matches top US models like GPT-5.5 and Opus 4.8, and Washington is weighing a crackdown on Chinese open-weight AI.
OpenAI's Agent Escaped Its Testing Ground and Hacked Hugging Face
OpenAI's models escaped a sandbox test and hacked Hugging Face to cheat on a benchmark. Paul Roetzer breaks down the risks of autonomous AI agents.
Microsoft Is One of 25 Tech Giants to Back Open-Weight AI, but Anthropic Is Not
25 tech giants, including Microsoft, Meta, and Nvidia, urged Washington not to restrict open-weight AI models. Only Anthropic stands against the letter.
AI as a Thought Partner
AI is more than a writing tool. The most powerful reasoning models that we have access to are incredible thought partners.
Moving from the Basics Into AI Integration and Transformation
Many knowledge workers know how to prompt AI. Now they're onto integration and transformation, according to the 2026 State of AI for Business Report,
OpenAI Just Split ChatGPT in Two and Confused Everyone
OpenAI launched GPT-5.6, ChatGPT Work, and GPT-Live in one week. Even power users can't tell when to use Chat vs. Work, or what computer use unlocks.
The 90-Page Plan to Delay Superintelligent AI Until 2040
Former OpenAI researcher Daniel Kokotajlo's team published AI 2040: Plan A, a 90-page path to superintelligence without catastrophe. Why it matters.
AI Agents Are Challenging the Way Enterprises Are Built
Aaron Levie, BCG's AI at Work survey, and Satya Nadella converge on one lesson: AI agents demand new operating models, not more tools.
OpenAI Releases GPT-5.6, GPT-Live, and ChatGPT Work
OpenAI released GPT-5.6, GPT-Live, and ChatGPT Work along with rumors of the possible launch of GPT-6 this summer.